Please read this Disclaimer together with our Terms & Conditions, Privacy Policy and Refund Policy. It explains important limitations without overriding any rights granted by law.
01General Information
BR Business Mart is a proprietorship operating from Balangir, Odisha, India – 767001. This Disclaimer applies to the information, functions and services presented through our website, mobile application and member portal (together, the “Platform”).
Information on the Platform is provided to explain available services and workflows. Specific terms of an actual transaction, any displayed charges and applicable Indian law take precedence where relevant.
02Scope of Services
The Platform is intended for Retailers, Distributors and Master Distributors and currently focuses on mobile recharge, DTH recharge, NSDL and UTI PAN-related assistance, and a service wallet funded through UPI QR payments.
A description of a service does not guarantee its continuous availability, eligibility for every user, successful completion, or acceptance by an external operator or authority. We do not represent that AEPS, Micro ATM or direct wallet-to-bank withdrawals are offered through this Platform.
03Third-Party Providers & External Systems
Recharge operators, PAN service channels, identity verification systems, UPI payment participants and other authorized technical providers may have their own conditions, maintenance windows and processing rules. BR Business Mart may use external service infrastructure, including an identified recharge API provider, for relevant operations.
References to NSDL, UTI, telecom operators or other organizations identify service channels or operators; they do not, by themselves, imply sponsorship, endorsement, direct appointment or an official partnership. Users should check the relevant provider’s current requirements.
04Mobile & DTH Recharge
Recharge orders depend on accurate customer details, operator connectivity and the operator’s final processing status. Submission or wallet debit alone does not confirm that a recharge has succeeded.
Always verify the operator, mobile number, DTH subscriber ID, plan and amount before confirmation. If a transaction remains pending or fails, consult the transaction status and the Refund Policy before submitting another order.
05PAN Card Services
Assistance with PAN applications, corrections or related workflows is subject to applicable eligibility, documentation, verification and the policies of the relevant PAN service channel or authority. BR Business Mart cannot guarantee approval, issuance, delivery time or acceptance of any PAN application.
The user remains responsible for submitting correct personal details and complying with the applicable official process. BR Business Mart does not issue PAN cards as a government authority.
06Wallet, UPI & Transaction Status
The member wallet is used for supported Platform services and may be loaded using the available UPI QR process. The existence of a wallet balance does not mean the Platform offers a bank deposit account, a general-purpose money transfer facility or wallet-to-bank cash withdrawal.
Transaction credits, debits, pending statuses, refunds and adjustments are subject to verification of the relevant records. The stated normal procedure for eligible failed service transactions is wallet credit within approximately 24 hours once failure is established; disputed or pending cases may take longer. See the Refund Policy.
07Accuracy & Changes to Information
We aim to present service information accurately, but rates, operator availability, documentation requirements, technical specifications, commissions and service processes can change. Information may also contain typographical or technical errors.
Users should confirm the current on-screen terms and applicable provider requirements immediately before performing any transaction. We may revise or correct displayed information when necessary.
08System Availability & Technical Issues
Access may be affected by network failures, maintenance, cyber incidents, device issues, third-party outages or events beyond reasonable control. We do not promise uninterrupted or error-free availability.
Where an issue affects a paid transaction, its status and any applicable reversal will be reviewed under the relevant transaction records, stated policy and applicable law.
09Earnings, Commissions & Business Claims
Any discussion of partner opportunities, expected income, growth, sales volumes or commissions is informational and is not a guarantee of profit, fixed earnings, return on investment or ongoing transactions.
Actual results depend on service availability, completed transactions, user activity, the applicable plan and commercial terms in effect. Promotional figures, where displayed, should be verified before a business decision.
10User Responsibilities
Users should protect their login credentials and OTPs, check payment and service details, keep their contact information accurate and use the Platform only for lawful purposes. Do not share passwords, OTPs, UPI PINs or sensitive identity credentials with anyone claiming to offer support.
Users are responsible for ensuring that any customer information they enter is obtained and handled with the appropriate authorization and in compliance with applicable law.
11External Websites & Links
The Platform may contain links to outside websites or services. Those destinations can have separate privacy policies, security practices, availability and terms of use.
A link does not automatically mean BR Business Mart owns, controls or endorses the external website. Review the third party’s terms before supplying information or making a payment.
12Personal Information & Security
Account and KYC information, including Aadhaar-based OTP verification information as applicable, is handled according to our Privacy Policy. Do not send full Aadhaar numbers, passwords or OTPs through ordinary support email or chat.
While protective measures are used, no internet-based service can promise absolute security. Suspected unauthorized access should be reported promptly.
13Liability & Legal Rights
To the extent permitted by applicable law, BR Business Mart is not responsible for losses caused solely by incorrect details submitted by users, unavailable external networks or actions of independent providers outside our reasonable control. Each case depends on its facts and applicable legal duties.
Nothing in this Disclaimer removes mandatory consumer rights, statutory remedies, data-protection obligations or any liability that cannot lawfully be excluded under Indian law. This document does not replace the Terms & Conditions or the Refund Policy.
14Updates to this Disclaimer
We may update this Disclaimer when services, processes or legal requirements change. The updated text and its effective date will be published on this page.
Continued use of the Platform is subject to the current applicable terms and law; an update will not remove rights that the law protects.
15Contact & Clarifications
BR Business Mart
Balangir, Odisha, India – 767001
Email: support@brbusinessmart.com
Phone: +91 8144276263
For service-status or legal-content questions, include the type of service and a reference number where applicable. Never send OTPs, passwords or UPI PINs.